Terms of Use

About the Service

PeakHike is a marketplace that connects hikers with hiking clubs in Armenia. Hikes are organized by the clubs that publish them. PeakHike isn't the organizer of the hikes or a tour operator, and isn't a party to the agreement between you and the club, unless stated otherwise.

Accounts

• Give accurate information and keep it up to date.
• You're responsible for keeping your password secret and for everything done through your account.
• You must be at least 16 years old to create an account.
• We may suspend or close accounts that break these terms or the law.

Bookings and payments

• A booking is a request to the club to reserve seats on a hike. The club confirms bookings and may contact you about the details.
• You pay the club directly: by bank transfer to the card number the club shows, or in cash if the club accepts it. PeakHike doesn't receive or hold your payment.
• If you pay by bank transfer, you must upload the transfer receipt within the time shown when you book. Otherwise the booking is cancelled automatically.
• Prices are in Armenian dram (AMD) and are set by the club.

Cancellations and refunds

• Each hike page shows the club's cancellation and refund rules. These rules apply to your booking.
• Refunds are paid by the club. If you have a problem with a refund, contact the club first. You can also write to us, and we'll try to help.
• A club may cancel or change a hike, for example because of weather, safety or too few participants. In that case the club must inform participants and apply its published refund rules.

Safety and responsibility

• Hiking involves risks, including injury. Choose hikes that match your fitness and experience, follow the guide's instructions and bring the required gear.
• The club is responsible for organizing and running the hike, including the route, guides, transport and safety.
• When you book, you may be asked to accept the club's liability terms and name an emergency contact.

Club obligations

• Publish accurate, up-to-date information about each hike: route, date, price, difficulty, meeting point and cancellation rules.
• Hold the permits, qualifications and insurance the law requires for the hikes you run.
• Use participants' personal data only to organize the hike, and protect it as the law requires.
• Honor confirmed bookings and your published refund rules.
• Import only Instagram content that the club owns or has the right to publish.
• PeakHike may charge clubs a service fee under a separate agreement.

Content and reviews

• You keep the rights to the content you post (texts, photos, reviews). You give PeakHike a free, non-exclusive license to display, translate and adapt it to run and promote the Service.
• Reviews must be honest and based on your own experience. Don't post illegal, offensive or misleading content, or other people's personal data.
• We may remove content that breaks these terms. Hike and club descriptions may be translated automatically, and translations may contain mistakes.

Acceptable use

Don't misuse the Service. In particular, don't try to access other people's accounts or data, disrupt the Service, collect data automatically without permission, or use the Service for fraud or spam.

Limitation of liability

We work to keep the Service available and accurate, but provide it “as is”. To the extent the law allows, PeakHike isn't liable for the actions of clubs or hikers, for the hikes themselves, or for indirect losses. Nothing in these terms limits liability that can't be limited by law.

Changes

We may update these terms. We'll publish the new version on this page with a new date. If you keep using the Service after a change, you accept the updated terms.

Governing law and contact

These terms are governed by the laws of the Republic of Armenia. Disputes are resolved first by negotiation and, failing that, by the competent courts of the Republic of Armenia. Contact: info@peakhike.am.